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The latest insights on narrative, storytelling and leadership in higher education.

Tag: Communication and connection

Chapter twenty-three: W-x

‘What’s in a name?’ goes the familiar quotation from Romeo and Juliet. Obviously quite a lot, as a name is the basis for our identities as individuals, brands or organisations. As Ruth Ozeki put it in her novel My Year of Meat: “How can you say ‘just a name’? Name is very first thing. Name is face to all the…

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Chapter twenty-two: V-w

We demand individuality and memorability from our quotations.” Very few of you will have failed to notice that I like to use quotations. I like them for their own sake, because someone has said something enlightening, true or amusing, and also because they become part of the narrative argument. Last week I used the Dennis Potter quotation which, in a…

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Chapter twenty-one: U – v

The trouble with words is you never know whose mouths they’ve been in“Dennis Potter Usually adverts come one at a time and are soon forgotten. But when I was first writing The Invisible Grail, back in 2002, I arrived at Covent Garden tube station to go to work and was met by a long vista of Orange posters. Across the…

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Chapter nineteen: S-t

Short words suit swift actions…But it can be a boring, monotonous diet for those having to take these words in.” Short simple words are the demands of the modern chief executive. Short words suit swift actions. Simple words fit clear decisions. But it can be a boring, monotonous diet for those having to take these words in. Or for the…

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Chapter eighteen: R-s

The sound of your words will tell you a lot – a stumble might point out the word you’re not sure about, a pause for breath might tell you when the sentence is too long.” Rise to your feet and feel the words coursing through your veins. Sometimes it’s no bad thing to stand and read your words aloud. The…

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Chapter fifteen: O-p

Once I selected poems for all the members of the company where I was working. I invited them to live with the poem, reading it regularly, allowing meaning to inform them over time. I gave this poem by William Carlos Williams to the marketing director: This is just to say I have eatenthe plumsthat were inthe icebox and whichyou were…

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Writing to engage people online

Why bringing humanity to your writing is essential to engage people online, and how you can get people to stick around to read what you’ve written. Technology has changed our habits. We often talk about Generation Z’s diminishing attention span, but few of us are immune from some (or all) of this behaviour. Before Covid, and probably still now, much…

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Writing tips - pencil and paper image

Reimagined: Writing when you’re stuck

Five ideas to reconnect you to your message Invisible Grail’s Louise Clifton draws on our own approach to facilitating original writing and suggests five ways to overcome writer’s block. [writing] permeates decision-making…helps us form alliances, and when we get it right it moves us to act.” Writing is essential to how we connect with one another: it permeates decision-making, shapes…

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Sunlight through leaves

Reimagined: Chasing the unicorn – restoring elusive conversations

Meetings, emails, packed agendas: whether online or in the office, our days at work are full. Yet so much of what we do in these spaces relies on our ability to connect – negotiate, empathise, deliberate – with others. So whilst we work virtually, can we find more room to build deeper, more human and long-lasting connections – through simple…

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