
Case Study: Building a senior leadership community
When Jane arrived as the University’s new Vice-Chancellor in May 2017, she was determined that leadership of the institution should not be confined to a handful of senior managers. She saw in the grouping of almost 30 heads of academic and professional services departments the potential to lead the University to a sustainable future through engaging the wider workforce with a compelling narrative. It was essential for this group to form a close leadership community, and to own in full the new Strategy being developed through consultation in 2017-18. Jane understood Invisible Grail’s view that tapping into everyone’s inherent sense of creativity and playfulness to find the right kind of language is essential if we want to connect people with one another: students and staff; academics and business; Board members and the workforce; volunteers and the community. For this reason she also invited a member of the University’s governing body and the two Student Union sabbatical officers to join Invisible Grail’s programme for the leadership community. After our first session together, in October 2017, Jane decided to use a short writing activity with the University’s governors at her first Board meeting: she asked each member to write two sentences about ‘What makes the University of Chichester special’, then held her breath as she waited for their response. The conversation that ensued showed how this simple piece of writing had led to Board members changing their views of their purpose as governors. They understood that the guidance they needed to provide was of a different order to managing the University.“This is something very different from a training course. We’ve shared something of ourselves, gained new insights into our colleagues and thought about how to communicate our new Strategy. It was hard work laced with fun!”
Professor Jane Longmore Vice-Chancellor, University of Chichester
